Oracle and Forrester Research are organizing a webcast titled "CRM & The Power of Choice" on Wednesday, July 25, 2007 (8 a.m. PDT / 11 a.m. EDT). You can hear from Mike Betzer, Vice President Product Management Oracle, and Liz...
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June 28, 2007
February 5, 2006
Backpack is a Personal and small business information manager, but it could be used for almost everything. One of the usage of Backpack is a simple CRM tool, very interesting ! You can use Backpack as a mini CRM tool....
In january I received a "spam email" from the new Vice President for Central and Eastern Europe, Middle East and Africa for Salesforce.com, Mr Piero Falotti. I received the email to a personal address that I used with Zend, since...
September 4, 2005
"The hosted model has reinvigorated a market that failed to grow over the past several years," said Rob Bois, senior research analyst at AMR Research. "It has changed the whole perception of customer management with faster implementations, quicker time-to-value and...
August 27, 2005
I found this book very small and useful, it explains what CRM is and why ever more organisations are embracing it. An effective customer relationship management (CRM) strategy can deliver outstanding improvements in profitability, revenue growth and business sustainability....
August 22, 2005
Salesforce, a the worldwide leader in on-demand customer relationship management (CRM) services, recently salesforce included SOAP webservice interface to their services. Dubbed Mirrorforce and Smashforce, the projects are designed to strengthen the company's technology and expand its Web services capabilities....
August 21, 2005
Best Practices, LLC have profiled several companies to study their CRM programs. Results published by Newswire show that leading companies with successful CRM initiatives use specific strategies and tactics to mitigate the risks of organizational change associated with CRM...
Important point with CRM solutions is Customers Satisfaction, and if they're satisfyed, more money you make. But the link between customer satisfaction and financial success is a lot more than anecdotal, according to a report released Tuesday. "It's not a...
August 14, 2005
I'll talk more with details and products review for CRM solutions for small and medium business, and I've seen in this article the difficulty to choose CRM solution for business which I think its natural due to the big growth...
Customer Relationship Management, CRM Wikipedia encyclopedia, knew a great evolution in last the years, many actors in the IT and software development sector have joigned the road of CRM software development to create robust solutions. In addition to that, many...
